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Terms & Conditions

The orders requested on this site are processed by the individual company Ianculescu Roberto Gabriel with registered office in Via Batt. Sandro Pomini, 52, 31050, Vedelago (TV).

The order can only be entered by adult users.

By placing the order on the "Negozio-Softair" website, the customer announced that he had read the conditions of sale, the proposed payment methods and the purchase procedure.

The images, information and technical data in a product sheet are purely indicative and may not be complete or precise. "Negozio-Softair" assumes no responsibility for any errors or omissions, without prejudice to the customer's right of withdrawal, as specified in Delivery & Returns.

The symbols on the availability of the items are listed on the previous day and may not be accurate: confirmation of availability will be given when the order confirmation message is sent.

In the event of the absence of one or more items, "Negozio-Softair" will inform the customer and propose alternatives if necessary: ​​the customer will have the right to modify or examine the errors.

Payment can be arranged by cash on delivery, by bank transfer or credit card. In case of payment by bank transfer, a definitive estimate will be sent with the shipping costs and information to make the payment.

GLS, with charge of expenses as specified in Shipping and Returns, indicated by the customer: no responsibility can be attributed to "Negozio-Softair" for delays in delivery or incorrect or incomplete addresses. The customer must verify that the data are shown on the confirmation of placing the order are correct and promptly communicate any errors.

In case of delivery with "Collection in store" mode, "Negozio-Softair" will prepare the order and send the customer a "order confirmation ready" message: from that moment it will be considered closed and no changes will be possible, only the total cancellation. The customer will collect the package at the shop, taking advantage of any discounts or Web promotions separately on the order itself, without any addition, modification or intervention of the salesmen. Orders with "Collection in store" mode will be automatically canceled within 7 days of the "order confirmation ready" message, unless the customer has agreed otherwise.

"Negozio-Softair" reserves the right not to accept an order received: the agreement will be accepted only at the time of shipment.